Workshops
Ten international workshops in HCI are co-locating with the conference. Please contact the workshop organisers for information about participation. Unfortunately, IHM-HCI 2001 is not able to support simultaneous translation services in these workshops.
Monday 10th September
- Workshop 1: Human Computer Interaction with Mobile Devices: Mobile HCI 01
- Workshop 2: User-Centered User Interface Design of Web-based Learning Environments
- Workshop 3: Are guidelines for accessibility accessible
- Workshop 4: Beyond the Usability Test: Advanced Usability Issues and Methods for HCI
- Workshop 5: Voices from the fringe
Tuesday 11th September
- Workshop 6: Multiple User Interfaces over the Internet: Design and Application Trends
- Workshop 7: Deploying User Centred Design across business sectors and application media
- Workshop 8: Universal usability: evaluating the usability of multi-channel, multimodal applications
- Workshop 9: Architecture d'applications 3D
- Workshop 10: Modelling Multiple and Collaborative Tasks
| [Monday 10th September] |
W1: Human Computer Interaction with Mobile Devices: Mobile HCI 01
Stephen Brewster
stephen@dcs.gla.ac.uk
Department of Computer Science, University of Glasgow, UK.
Mark Dunlop
Department of Computer Science, University of Strathclyde, Glasgow, UK.
mark.dunlop@cs.strath.ac.uk
Visit the website : http://www.mobilehci.org
W2: User-Centered User Interface Design of Web-based Learning Environments
Merja Ranta-aho
Radiolinja Group Po.Box 500 SF-00181 Helsinki Finland
merja.ranta-aho@radiolinja.fi
Raila €ijš
Helsinki University of Technology Po.Box 2300 SF-02015 Espoo Finland
raila.aijo@hut.fi
Maria KšykkŠ
Helsinki University of Technology Po.Box 2300 SF-02015 Espoo Finland
maria.koykka@hut.fi
In evaluation schemes and comparisons for web-based learning environments technical and pedagogical factors are well taken in account, but an account on evaluating the usability of the system is missing or presented in a very general, subjective-opinion-level. The workshop "User-Centered User Interface Design of Web-based Learning Environments" is about understanding the relations between pedagogy, user-centered design and design of ICT-based learning environments. Pedagogical understanding of learning and ICT-based learning environments is a prerequisite for creating good products to support open and distance learning, but it should be complemented with user-centered design methods. The design of tools for learning should not be based on design of separate learning tasks, but on learner activities while performing the tasks, and instructor activities while supporting learning. The workshop addresses design methods that allow combination of pedagogical implications and actual user behaviour information into a sould user interface design of a learning environment.
The purpose of the workshop is to create an understanding of how pedagogical design of learning and user-centered design approach could be joined in the design process to produce usable learning tools. As a result, a design case study and theoretical insights could evolve that could be presented in a subsequent paper. The workshop is targeted at participants interested in learning environments design, with expertise in user-centered design methods and/ or pedagogical design.
Visit the website : http://www.comlab.hut.fi/hft/workshop2.html
W3: Are guidelines for accessibility accessible
Monique Noirhomme-Fraiture, Anne de Baenst-Vandenbroucke
Institut d'Informatique University of Namur
rue Grandgagnage, 21 B-5000 Namur-Belgium
adb@info.fundp.ac.be
Telephone : (32) (0)81 72 49 79
Fax : (32) (0)81 72 49 67
Colette Nicolle
HUSAT Research Institute Loughborough University The Elms, Elms Grove Loughborough, Leics. LE11 1RG UK
C.A.Nicolle@lboro.ac.uk
Julio Abascal
Laboratory of HCI for Special Needs University of the Basque Country Manuel Lardizabal Pasealekua 1 E-20009 Donostia, Spain
julio@si.ehu.es
The importance of accessibility to Technologies of Information and Communication (TIC) for all, and especially for elderly and disabled people, is widely recognized. Accessibility to these technologies requires that the design of the interface takes into account deficiencies and characteristics of all possible users. For several years now, and for this purpose, collections of HCI guidelines have been compiled. Although specialists in ergonomics or in disability are aware of these guidelines collections, it seems neither the public nor the software and Web designers know much about them. For some time, a real effort of popularization has begun such as attracting well-documented booklets, Web sites, etc. It is important to consider what already exists and to check if the resulting guidelines presentations are adapted to the needs. We propose also to study the promotion possibilities of the products. We will pay special attention to initiative intended for the elderly people. The workshop is intended for anybody concerned by the design of interfaces also accessible by people with disabilities: software and Web developers and designers, interface specialists, ergonomists.
SUBMISSION
Participants are invited to submit a position paper short or long following the submission format for IHM-HCI2001 (Vol. 2) before the 28th July. Papers will be reviewed by the Scientific Committee members. Papers will be published, at least on a Web format, via the IFIP WG13.3
Web site http://www.info.fundp.ac.be/IFIP13-3/
W4: Beyond the Usability Test: Advanced Usability Issues and Methods for HCI
Stephanie Rosenbaum
Tec-Ed, Inc.
P.O. Box 1905 Ann Arbor, MI 48106 USA
stephanie@teced.com
Telephone : 1-734-995-1010
Fax : 1-734-995-1025
Judith Ramey
University of Washington
14 Loew Hall, Box 352195 Seattle, WA 98195 USA
jramey@u.washington.edu
Telephone : 1-206-543-2588
Fax : 1-206-543-8858
The practice of usability research has matured since people from many disciplines began to work as HCI practitioners; we now realize that user experience issues are far more complex than was believed in the first years of usability practice. This workshop will add richness and depth to your expertise by enabling you to share your experiences with others who are investigating advanced usability methods, beyond the usual "thinking aloud" usability test.
To address advanced usability issues and methods for experienced HCI practitioners, the workshop will focus on three topic areas:
- Methods workshop participants have used for addressing difficult issues or for analyzing and interpreting complex data
- Problems participants have had with variability in the definition and application of methods, and how they have responded to it or corrected for it
- Participants' experiences with combining methods into usability programs
The workshop goal is to increase the participants' ability to analyze problem areas in products and systems, as well as to help the participants choose the most effective usability methods or combinations of methods. Improving the range and diversity of our usability methods will enlarge the contribution HCI practitioners can make to the product development process.
To participate in this workshop, write a position paper (2 - 3 pages) describing your experience or interest in advanced usability issues and methods, including a summary of a relevant usability project you have performed. Send position papers to Stephanie Rosenbaum (stephanie@teced.com) by 8 August 2001; we will inform you of your acceptance by 13 August 2001. Although the workshop will be conducted in English, we will have bilingual discussions if participants will help with translation.
W5: Voices from the fringe
Dr. Catriona Macaulay and Dr. Phil Turner
catriona@dcs.napier.ac.uk and P.Turner@napier.ac.uk
We live in an era of proliferating, increasingly complex and increasingly interconnected designed things. Whilst the 'making' of things (in the traditional view the 'designer') is becoming increasingly sophisticated so too is the 'making sense' of things (in the traditional view the 'user').
This spiralling complexity has lead to such phenomena as the move towards 'smart design' (e.g. smart information systems, smart houses, etc.), The aim of this workshop is to allow those looking for guiding voices to help with the theorising of 'the project of design' in this era to find each other, exchange ideas and build community.
Voices from the Fringe aims to act as a meeting place for researchers interested in applying less 'mainstream' ideas from cultural psychology/cultural-historical activity theory/socio-cultural studies/feminism to theorising the project of 'design' itself, e.g. those motivated by the works of Evald Ilyenkov, Mikhail Bahktin, Guy Debord, Ivan Illich, and others. We are motivated by the widely recognised failure of the current project of design to successfully resolve the problem of designer Ð user dialogue.
We view the problem of design from a broad perspective, and propose two key starting points:
- hat both makers and sense-makers are designers and the privileging of makers as 'designers' is likely part of the current problem of design.
- That it is no longer useful to distinguish between hardware and software design or between systems design and product design.
Submissions:
We invite submissions in the form of 1-3 page position papers, or full papersWe invite submissions in the form of 1-3 page position papers, or full papers.
By email (in .rtf or .doc format) to catriona@dcs.napier.ac.uk by:
July 13th Ð first deadline (for those wanting to avail of the early registration details for the conference)
August 25th Ð second deadline
September 10th Ð day of the workshop
Notification of results will be made two working days after each deadline.
Workshop web site - coming soon.
| [Tuesday 11th September] |
W6: Multiple User Interfaces over the Internet: Design and Application Trends
Ahmed Seffah
Department of Computer Science Faculty of Engineering and Computer Science,
Concordia University
1455 de Maisonneuve Boulevard West
Montreal, Quebec, Canada H3G 1M8
seffah@cs.concordia.ca
The convergence of the Internet, mobile telephony, and handheld devices (PDA) technologies has led to the emergence of new kind of Internet-based interactive systems (IBIS). The major characteristic of these emerging IBIS is that they allow a user to interact with the server-side services and content using different kinds of computers and devices including traditional office desktop, laptops, palmtop, PDA with or without keyboards, mobile telephone, interactive television, etc. However, a MUI is more than a multi-devices user interface. It refers to the concept of a system that can provide both multiple views of a content and coordinate the actions of one or many users using different devices and computers. Multiple user interfaces is highly promising in numerous fields including cooperative engineering, e.commerce transaction, on-site equipment maintenance, remote software deployment, contingency management and assistance for those involved in group decision making as well as distance education systems.
We are particularly interested in position papers and experience reports from industry and academia related to the following issues:
- Conceptual models, social concepts and interaction metaphors for organizing and structuring multiple user interfaces,
- Characteristic of a MUI including plasticity, cross-platform usability, and accessibility
- Guidelines, design frameworks and patterns for multiple interfaces design
- User Interfaces toolkits and development tools for multi-devices in particular PDAs and cellular phone
- Context of use of multiple user interfaces
- Applications that use multi-devices or a multiple user interfaces in particular for collaborative work, distance education and remote software deployment and maintenance systems.
Visit the website at: http://www.cs.concordia.ca/~faculty/seffah/ihm2001/index.shtml
W7: Deploying User Centred Design across business sectors and application media
Simon Hakiel IBM UK Laboratories Hursley Park Winchester Hants SO21 2JN
simon_hakiel@uk.ibm.com
Telephone: (44) (0)1962 816297
Fax: (44) (0) 1962 842327
Janet Saunders
ICL Computer House 127 Hagley Road Edgbaston Birmingham B16 8LD
janet.saunders@icl.com
Telephone: 44 (0) 1926 499066
Mobile 07958 246733UK
You have Users - You need User Centred Design!
Workshop on Deploying
User Centred Design across business sectors and application media
The advent of e-commerce on the world-wide web emphasises the value of ease of use to both suppliers and consumers. With increasing appreciation of quality of use, we anticipate growing intolerance of poor quality of use in all domains of human computer interaction.
User Centred Design (UCD) processes have been developed specifically to deliver high quality of use. However, in applying UCD, practitioners must make numerous choices as to what is sufficient and appropriate to achieve effective 'User-Centredness' for their product. This workshop aims to explore, share and develop criteria relating to user centredness of design, and the generalisability of these across different usage domains.
During the course of the workshop we will run breakout sessions to address themes relating to the deployment of UCD in practice. Key themes include the questions:
What makes design user centred? What are the minimum requirements and criteria for user centred design?
How do we scale UCD practice to match differences of project resource, budget and time scale while preserving the principles of user centred design?
Do we need to adapt UCD practice to meet the needs of products with differing technologies and, if so, how?
What are the constants and what are the variables in the deployment of user centred design as we address consumer software; e-business sites, tele-communications software, handheld devices.
What characteristics of different marketplaces might lead to differences in requirements for the modes and methods through which it is applied?
Visit the website : http://www.leodis.freeserve.co.uk/ucd_Lille.htm
W8: Universal usability: evaluating the usability of multi-channel, multimodal applications
Alexander Dixon, UK
alexander.dixon@virgin.net
The increasing diversity of computing devices means that we now have multi-channel and multimodal applications. Users can interact with content and perform tasks through many devices and using many modes. The challenge for the usability community is to be clear about how to measure the usability of each channel and each mode. Further, such measurement must be consistent across channels and modes if we are to compare the relative effectiveness of each channel and each mode. Application designers are dependent on this consistent measurement if they are to develop the most successful multi-channel and multimodal applications. In this workshop we will examine what is the basis for evaluating channel-independent, mode-independent usability?
The workshop will have been successful if at its end we can say how usability evaluations can identify the most suitable channel and mode for delivering a service. For example, if the workshop is a success we shall be able to identify which of the following provides the most satisfying and productive experience: online banking done by voice through a WAP-enabled phone, or online banking using the keys on a WAP-enabled phone, or online banking using a keyboard and mouse on a PC.
For details contact: alexander.dixon@virgin.net
W9: Architecture d'applications 3D
CŽdric Dumas
Ecole des Mines de Nantes 4, avenue Alfred Kastler F-44300 Nantes, France
Cedric.Dumas@emn.fr
TŽlŽphone: (33) 02 51 85 82 26
TŽlŽcopie : (33) 02 51 85 82 49
Thierry Duval
thierry.duval@irisa.fr
Mots clŽs : architecture logicielle, interface 3D, interaction multimodale, interaction 3D, coopŽration, communication.
Les dŽveloppeurs confrontŽs au problme des interfaces 3D dŽveloppent souvent leurs applications ˆ partir de zŽro. La plus part des dŽveloppements exploitent des solutions ad hoc, spŽcifiques ˆ l'application visŽe, et se basant souvent sur des bibliothques de bas niveau. Dans ce cas, les dŽveloppeurs rŽŽcrivent compltement la partie interactive 3D. D'un autre c™tŽ, trs peu de livres parlent de ce sujet en 2D, aucun spŽcifiquement en 3D. De plus, la description des systmes interactifs 3D dans la littŽrature dŽcrit rarement l'architecture logicielle du systme (au sens des modles comme Arch, MVC ou PAC). La crŽation d'applications interactives 3D amne donc ˆ concevoir des solutions originales. Il n'existe pas de solutions aussi rŽpandues que les toolkits WIMP pour la 2D.
Le but de cet atelier est de faire un Žtat des problmes spŽcifiques au dŽveloppement d'applications utilisant l'interaction 3D, et supportant des ŽlŽments comme la coopŽration, la multimodalitŽ ou encore des pŽriphŽriques 3D spŽcifiques, tout en conservant une architecture gŽnŽrique. Pour chacun de ces thmes, nous pourrons faire un bilan de l'existant :
* quelles sont les approches couramment utilisŽes,
* quelles sont leurs avantages, leurs limitations,
* quels sont les points clŽs qui caractŽrisent chaque thme,
* quels sont les points importants non encore traitŽs correctement.
Nous mnerons une discussion pour trouver les enjeux et les possibilitŽs pour les architectures d'interface 3D. Vont-elles se dŽmarquer, exister dans des toolkits moins sclŽrosŽs ou moins stŽrŽotypŽs que les toolkits existants ?
L'expŽrience des participants devra tourner autour des environnements 3D, sachant que l'atelier est orientŽ en particulier sur les problmes de dŽveloppement d'un noyau d'application 3D et sur les modles d'architecture logicielles sous-jacents. Les gens dŽsirant participer ˆ cette atelier doivent soumettre un papier d'une page environ expliquant leur intŽrt dans cette thŽmatique.
Visit the web site : http://www.emn.fr/aal
W10: Modelling Multiple and Collaborative Tasks
Hilary Johnson, Peter Wild, Peter Johnson,
Department of Mathematical Sciences, University of Bath.
h.johnson@bath.ac.uk
Jon May, Timothy Gamble,
Department of Psychology, University of Sheffield. UK
Past approaches to analysing and modelling tasks have concentrated on individual tasks with clearly defined goals, and start and end points. There has been much less focus on analysing and modelling individual or group tasks that are undertaken in parallel or are interleaved. These often occur in dynamically changing environments, and with additional challenges, such as the occurrence of continuous activities supported by sophisticated and increasingly, mobile technologies.
An overriding goal in HCI is to enable the design of efficient and effective systems that people can use. We therefore need to be able to understand how users work individually and in groups. There is a corresponding need to be able to generate task and user requirements, devise design solutions for systems that are usable, and to systematically evaluate those design solutions and systems.
The motivation for the workshop has come from a number of research and practical considerations:-
- the need to understand and model the organisational, social, cognitive and communicative processes and knowledge, involved in multiple and collaborative tasks;
- the need to assess the utility of current approaches to modelling multiple and collaborative tasks;
- how to address the issue of gathering, analysing and modelling data related to multiple and collaborative activities.
The purpose of the workshop is to bring together a diverse group of designers, researchers and practitioners interested in modelling multitasking and collaboration. The intention is that workshop participants will present their own work, experiences and ideas. There are several potential outcomes from the workshop :
- a better understanding of the issues of concern, in multiple and collaborative tasks;
- a review of current state-of-the-art approaches ;
- an assessment of how the approaches address the issues of concern in an exemplar scenario;
- future research directions.
Visit the website : http://www.bath.ac.uk/~maspjaw/TICKS/
