Industry Day

The following have been confirmed.

Mental Models, Metaphor and Design

William Hudson, Syntagm Ltd, UK

William Hudson introduces the theory of mental models and metaphor then goes on to look in detail at their practical application in designing and improving interactive systems. Examples are drawn from e-commerce (the shopping basket metaphor), desktop applications and e-banking.

Introducing UCD into your design team

Giles Colborne, UPA, UK

Anyone trying to introduce user centred design to their organisation must rise above the resistance to change, the office politics and the confusing welter of tools and methods. Giles Colborne, Director of Customer Experience for Euro RSCG Circle and President of the UK Usability Professionals Association shows you how to transform your design team without starting a civil war.

UsabilityNews Accessibility Project: Making a web site accessible "after" it is live

Dave Clarke, Visualize Software Ltd, UK
Ann Light, UsabilityNews, UK
Claire Paddison, IBM, UK

Project investigated the accessibility of UsabilityNews.com. Consisting of a survey, an accessibility heuristic evaluation and user testing, its aim was to see if the site could be made accessible with minimum effort.

Forms that work

Caroline Jarrett, Effortmark Ltd, UK

Forms are everywhere - so why are there so many bad ones? Caroline will describe her 'Three layer model' of forms and how you can apply it to design good forms.

HEDB: A software tool to support Heuristic Evaluation

Paul Englefield, IBM, UK

Summary: The Heuristic Evaluation Database is a software tool that supports the efficient and rigorous practice of heuristic evaluation. HEBD addresses a number of concerns in commercial practice and has been well received by practitioners.