Tutorials

Tutorials Programme (Monday/Tuesday)

The tutorials on Monday and Tuesday are presented below. Each one is either a half (£90) or full day session (£180). You can also download the detailed summaries of tutorials (Word format 125k).

Sessions start at 9.30am and finish at 6pm (with the exception of tutorial T1 which is half a day only and starts at 2.30pm). Refreshments will be available at 11am, 1pm (lunch) and 4pm.

Tutorials are provisional on numbers attending. Popular tutorials fill up quickly, so please apply early to reserve your place. If you have applied for a tutorial which is cancelled, you will be offered the option of taking up a place at an alternative tutorial.

Monday's Sessions

T1 - Using design space analysis to facilitate more effective interaction design meetings (half day)

Room: 8W 2.20 (AV)

Paul Englefield
Ease of Use group, IBM UK
paul_englefield@uk.ibm.com

Interaction design meetingscan be tough to attend and tougher to facilitate. This tutorial presents practical facilitation techniques using design space analysis to provide structure and promote creativity and rigour.

T2 - Who needs this technology, and why? New ways of discovering applications and estimating benefits (full day)

Room: 8W 2.22 (AV)

William Newman
University College London Interaction Centre
wmn@pobox.com

Innovators in R&D and user organizations will learn advanced diary-study methods for identifying applications and modelling their performance, making possible systems that solve real user problems and deliver measurable benefits.

T4 - The art of seeing: practical observation methods for software development (full day)

Room: 8W 2.23 (AV)

Susan M. Dray / David A. Siegel
Dray & Associates, Inc., Minneapolis MN, USA
dray@acm.org

Naturalistic observation uncovers information about users and their behavior that you cannot possibly learn in the usability lab. This tutorial provides a hands-on, practical introduction to observational methods for learning about users in context.

Tuesday's Sessions

T5 - Systemic task analysis (full day)

Room: 8W 2.27 (AV)

Dan Diaper
Bournemouth University
ddiaper@bournemouth.ac.uk

Fundamental to HCI, task analysis concerns work performance. STA’s an understandable approach to task analysis. STA is scaleable and usable anywhere in the software lifecycle within most software engineering methods.

T7 - Information visualization (full day)

Room: 8W 2.24 (AV)

Robert Spence
Imperial College, London
SpenceKathybob@aol.com

Your database may conceal valuable information that you could discover simply by viewing a graphical representation of that data. That is what information visualization is about: and it works!

T8 - Working with and analyzing qualitative data (full day)

Room: 8W 2.10 (AV)

David A. Siegel / Susan M. Dray
Dray & Associates, Inc., Minneapolis MN, USA
david.siegel@acm.org

Learn how to ensure that findings from field user studies are valid and truly useful in design, while avoiding drowning in your data. We will teach strategies and tools to maintain focus, archive data, and explore data rigorously.

T9 - Setting usability performance requirements (full day)

Room: 8W 2.20 (AV)

Nigel Bevan
Serco Usability Services
nbevan@usability.serco.com

How to set usability performance requirements based on effectiveness, efficiency and satisfaction, which can be measured once a prototype is available. Includes practical examples of how the approach has been implemented in industry.

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